Yes, Tri-State Pest Control has customized solutions and treatment programs to suit the unique needs and concerns of each residential situation.

We have customized treatment plans for commercial banks, airlines, offices, hospitals and schools.

Sometimes, unexpected and unwelcome surprises may arise when dealing with a pest problem at a home or a business. To meet these needs, Tri-State’s Pest Control Client Representatives are available 24/7 to address any concerns. Our Emergency Response Teams can also solve sudden or emergent issues that occur at any point during the course of a client’s pest management treatment.

Through speaking engagements and informational sessions, Tri-Sate Pest Control provides education and training in eco-friendly pest control methods to the staff and management teams of companies, corporations and institutions. Instructional presentations — hosted by Tri-State Pest Control technicians — enable us to share knowledge and expertise and ensure proper maintenance of Tri-State pest control solutions. These sessions are in keeping with the core goals of our IPM Program, which stress the importance of client communication in maintaining a pest-free environment.

A key part of our IPM-aligned practice is the importance of the relationship and communication we develop with each client. Clients are educated, aware and empowered through the knowledge and training they receive in workshops and educational sessions. This enables them to independently implement safe, effective, eco-friendly practices in the home and workplace. Education in pest management and treatment can help prevent a small office nuisance from becoming a larger problem that your employees take home with them.

We have developed commercial pest management strategies to meet the unique needs of clients that own and manage retail chains, hotels, movie theatres, and showrooms. Our approach combines innovative techniques and thorough inspections to ensure a pest-free environment. We understand that each commercial location and venue has distinct challenges, which is why we tailor our services to fit the specific requirements of each client. By employing integrated pest management practices, we not only address immediate concerns but also implement preventive measures to minimize future risks. Furthermore, we stay updated with the latest industry trends and advancements, ensuring that our clients benefit from state-of-the-art solutions. Our commitment to sustainability means we utilize eco-friendly products and techniques whenever possible, aligning with the growing demand for responsible practices in pest management. By collaborating closely with our commercial clients, we strive to foster long-term relationships built on trust, transparency, and satisfaction. Together, we create inviting spaces for customers and guests, where they can enjoy their experiences free from the nuisance of pests.

Our Project Management Services educate architects, engineers and construction teams on ways to design and build structures that prevent pest issues from the start. A sound, sealed building is the foundation of a pest-free zone, and pest-proofing a structure should be part of any early planning stages. Our methods guarantee efficiency and sustainability.

In addition to being licensed, insured, and certified, every Tri-State Pest Control technician has undergone Pest Safety Program training. In this program, our employees learn how to minimize accidents and contaminations, and avoid property damage. The Pest Safety Program aligns with our Integrated Pest Management (IPM) Program codes and practices — and includes specialized training, such as proper pesticide disposal protocols. Tri-State Pest Control technicians are trained to ensure the safety and security of every space they treat — from inspection through to the clean-up phase.

Yes. Tri-State Pest Control takes a personalized approach to every situation, since no two locations or problems are the same. We first listen to a client’s concerns, then conduct an in-depth inspection — evaluating and assessing the situation to determine the best and most effective methods and treatment. Once we have gathered all necessary information, we develop a tailored plan that addresses the specific needs and circumstances of the client's property. Our team is trained to use a variety of techniques, combining both preventative measures and targeted treatments to ensure long-term results. We believe in using environmentally responsible methods whenever possible, prioritizing the safety of our clients and their surroundings. Following the implementation of our solution, we maintain open lines of communication with our clients, providing updates and answering any questions that may arise. Regular follow-ups are scheduled to monitor the effectiveness of the treatments and make adjustments as needed. We strive not only to eliminate current problems but also to prevent future infestations, empowering our clients with knowledge and strategies to maintain a pest-free environment. At Tri-State Pest Control, our commitment to customer satisfaction drives us to deliver reliable and effective pest management services, ensuring peace of mind for every client we serve.

We provide customized pest control solutions to clients all over New York City and in Brooklyn, Queens, Manhattan, Bronx and Staten Island. If you are in Yonkers or Long Island City, Reach out to us.

To understand and treat pest issues, you must understand the nature of the pest. Our Forensic Specialist Team members are investigative “detectives” — examining photos and environmental details, determining behavioral patterns — in order to provide the most appropriate, effective pest solution. Our team draws on years of firsthand experience, working on each case methodically: identifying the insect and bites, diagnosing the issue, pinpointing the cause, monitoring the situation and providing treatment. This investigative process enables us to provide a long-term cure for your pest issues, rather than a temporary bandage.

Tri-State Pest Control serves a variety of residential clients, including single-family and multi-family residences, apartments, condominiums, co-ops, condo associations, senior care facilities and nursing homes. To serve varying needs, structures and layouts — and address the sensitive nature of residential spaces — we customize solutions and treatment programs to suit the specifics of each situation. We also have Green Organic pest control options!

Brooklyn, New York. We service the 5 borough's of New York and Surroundings

Should your business wish to become an Tri-State Pest Control- affiliated partner, contact us. Amongst the criteria for Tri-State Pest Control affiliation and partnership are positive recommendations and referrals, a positive online presence and favorable client reviews.

We are always seeking talented and dedicated individuals to join our growing team. To inquire about a particular position or field, email your resume to info@tspest.com. Please list the job title in the subject line.

In New York City, landlords are legally required to remove bed bugs in their tenants’ apartments within 30 days. Tenants are entitled to a bed bug-free environment, as per New York City’s Housing and Maintenance Code: Subchapter 2, Article 4, which specifically names bed bugs in the list of insects the landlord is legally obligated to eradicate. The landlord must eradicate the infestation and keep affected units from getting re-infested. (Bikram Singh, Esq. of Singh & Rani, LLP)

A tenant may submit a complaint to the Division of Housing & Community Renewal for review. The Division of Housing & Community Renewal may issue an order directing the landlord to execute the Bed Bug Disclosure form as well as imposing the costs associated with a bed bug infestation against a landlord in violation. A tenant may also have claims for other types of damages associated with such violation. (Rosalie Valentino, Esq. of Kagan Lubic Lepper Finkelstein & Gold LLP.)

A history of bed bug infestation for a building is not required by law to be provided to existing residents. (Rosalie Valentino, Esq. of Kagan Lubic Lepper Finkelstein & Gold LLP.)

New York City Administrative Code §27-2018.1, which is also commonly referred to as the Bed Bug Disclosure Law, requires that owners of New York City residential properties disclose bed bug history to a tenant. This law requires disclosure to the potential tenant of bed bug infestations that have occurred in the 12 months preceding the lease term within the apartment to be rented and the building in which the apartment is located. The disclosure is required to be on a specific form which can be found on the Division of Housing & Community Renewal website. (Rosalie Valentino, Esq. of Kagan Lubic Lepper Finkelstein & Gold LLP.)

It would be prudent for the Bed Bug Disclosure form to be used when leasing a residential apartment, whether in a co-op or condo, and when a shareholder-owner of a co-operative apartment sells an apartment. (Rosalie Valentino, Esq. of Kagan Lubic Lepper Finkelstein & Gold LLP.)

Yes, we are frequently used by clients as an expert witness in their cases. We offer expertise in a wide range of pest control issues from bed bugs to Rodents.

In most circumstances, it is difficult to unequivocally determine the source of the bed bug infestation. If an infestation occurs in common areas, the Board will likely have the responsibility to take remedial measures to remove the infestation pursuant to the Cooperative Corporation’s governing documents while the individual shareholder would likely be responsible for any infestation occurring in the interior of that shareholder’s apartment. However, as a practical matter, the Board may wish to exercise its business judgment and take immediate remedial action to remove the bed bug infestation and prevent the infestation from spreading to multiple apartments in the building. Also, depending on the language of the shareholder’s proprietary lease in question, the shareholder may be able to argue that a bed bug infestation is a violation of the warranty of habitability. (Rosalie Valentino, Esq. of Kagan Lubic Lepper Finkelstein & Gold LLP.)

The New York City Department of Housing Preservation and Development (HPD) categorizes bed bugs as a Class B violation, which means that they are considered hazardous and that the landlord has 30 days to correct the problem. The landlord must eradicate the infestation and prevent affected units from re-infestation. If the landlord fails to remediate the problem, he or she will be subject to potential fines and violations. If your landlord fails to eradicate the bed bugs, you can file a complaint with the Department of Housing Preservation and Development by calling 311 or take the landlord to Housing Court in an HP action. It is crucial that tenants communicate their problems with the landlord, super, or managing agent in writing and let them know what steps you expect them to take. (Bikram Singh, Esq. of Singh & Rani, LLP)

Landlords are only required by law to hire and pay for the cost of extermination; any suspected, but unconfirmed reports of bed bugs require an inspection, which may be the tenant’s responsibility to schedule and pay for. Furthermore, out-of-pocket expenses relating to preparation or damages from the infestation are the financial responsibility of the tenant unless you can show that the landlord was negligent in handling a bed bug situation. (Bikram Singh, Esq. of Singh & Rani, LLP)

In order to prevent a building wide infestation, property managers may want to encourage residents to report bed bug infestation promptly and inspect all adjacent apartments as well as apartments above and below where a report of bedbug infestation was made.

Local Law 69, effective November 6, 2017, requires multiple dwelling property owners to obtain the bed bug infestation history from the tenant or unit owner, including whether eradication measures were employed for a bed bug infestation. (Rosalie Valentino, Esq. of Kagan Lubic Lepper Finkelstein & Gold LLP.)

Most governing documents for a Condominium places the onus on the Board to take remedial measures to remove an infestation occurring in the common areas but places responsibility on an individual unit owner when the infestation occurs solely within the unit. In other words, if the individual unit owner causes the infestation, the individual unit owner will be responsible for removing the bed bug infestation. In most circumstances, it is difficult to unequivocally determine the source of the bed bug infestation, and, in order to prevent the spread of a building-wide bed bug infestation, the Board may wish to exercise its business judgment and take immediate remedial action at the condominium’s expense. (Rosalie Valentino, Esq. of Kagan Lubic Lepper Finkelstein & Gold LLP)

Unfortunately, there are no regulations or guidelines governing inspections or treatment methods, which ultimately leave the decision of who to hire up to your landlord. Landlords are not required to hire specific types of companies, nor are they required to hire canine teams. The only regulations or guidelines in place, pertaining to extermination, state that the company or person administering treatment must be licensed and insured. If you have issues with the company the landlord chooses because you believe the methods they’re choosing won’t solve the problem, the best practice is to document what the company is doing, show that what it is doing is not working, and try to compel your landlord to a get a new company that will employ better practices. (Bikram Singh, Esq. of Singh & Rani, LLP)

There are no laws in place that state that a landlord must hire someone to inspect a suspected/possible bed bug problem. In the case that you, the tenant, have not actually seen bed bugs, but have evidence that you may have a bed bug problem (i.e. bites, stains on bedding, etc.), the landlord may be required to do an inspection. (Bikram Singh, Esq. of Singh & Rani, LLP)

It is a misconception that bed bugs are too small to be visible. Mature bed bugs can be seen by the naked eye — they are the size of an apple seed and range in color from brown/rusty red to bright red. When changing your bedding, inspect for these signs: Live or dead bed bugs Tiny red splotches or stains Shell casings or fecal matter (dust-like particles) Reach out to Tri-State Pest Control for more info at 718-635-9444

If you have received proper treatment from a reliable pest control company (following all pre- and post- treatment instructions in a disciplined and detailed manner) — and you do not see any evidence of bed bugs and are not being bitten — they are likely gone for good.

Signs of ants include: The presence of live or dead ants Ant mounds or holes in wood Large amounts of sand near structural cracks and crevices Taking a clear photo or trapping a specimen are critical to species identification. If possible, try to investigate where the ants are originating from and how they are gaining access to your space. In many cases, trimming back bushes or branches near windows can result in long term elimination of an ant problem.

You can prevent a termite problem by sealing all cracks and crevices in your home, fixing any water leaks and eliminating all standing water, dead wood and debris in rain gutters. Excess building materials and firewood should be stored in a location away from the structure of your house. A periodic termite inspection is also recommended.

Since cockroaches flourish where food and moisture are readily available, sanitation is an important step in prevention and control. Do not accumulate empty soft drink bottles, cardboard boxes and paper bags. Food containers should be sealed and any crumbs, spillage or residue should be thoroughly cleaned. Rodents: How can I tell if I have rodents? Signs of rodents include: The presence of fecal matter (“droppings”) The presence of live or dead rodents Visible signs of destruction to buildings and other property (such as food items) If you suspect the presence of rodents, taking action quickly can stop the problem from getting worse. If possible, try to identify how these pests are entering your space and where they may be nesting. Rodents can often be found in or near the kitchen, which provides them with food sources and entry points around utility lines or behind appliances.

Carpet beetles are among the most difficult indoor pests to control because they can find food sources in obscure places and they can spread widely, throughout your space. Regular and thorough cleaning of rugs, draperies, upholstered furniture, closet interiors and other locations where carpet beetles may lay eggs is the best prevention and control strategy — although pesticide use may be necessary when there is heavy infestation. Food and sweat stains on fabrics attract carpet beetles, so dry cleaning or laundering items in hot water will kill these insects in all stages of life. This is the most common control method for fabric pests in clothing, blankets and other washable articles. If you have an infestation and are vacuuming affected areas, dispose of the vacuum bag immediately, since it may contain eggs, larvae or adult insects.

It is not always possible to distinguish between the damage caused by clothing moths or carpet beetles. Carpet beetles are more likely to damage a large area of a single garment or carpet, while moth damage usually appears as scattered holes throughout multiple items. Carpet beetle larvae feed on a variety of household items including: Wool (including carpets and rugs), silk and leather (including book bindings) Fur, animal skins, stuffed animals, animal horns and whalebone Hair brushes with natural bristles Pet hair and feathers Food, including spices, grains, flour, peas, beans and powdered milk Other dead insects Infestations in pianos can cause damage to the natural fibers in felts and hammers so that the tone and action of the instrument are seriously affected, requiring the services of a piano technician.

The two main factors leading to the increase in bed bug populations are the global increase in travel and the evolution of pesticide-resistant bed bugs. Bed bugs, being adept hitchhikers, can easily cling to luggage, clothing, and personal belongings, allowing them to spread rapidly across different regions.

This is dependent on the scale of the issue and treatment method used. If we are using freezing methods and all natural pesticides, the process will require two visits spaced two weeks apart. For this method to be effective, clients must follow all preparation and post treatment instructions. Tri-State’s Steam Heat treatments can take significantly less time, usually only requiring one visit.

The best defense against bed bugs requires education on prevention and awareness. TriState’s “How to Prevent Bed Bugs” brochure provides essential information about bed bugs and detailed steps and processes that can prevent a bed bug problem. Smart prevention practices can be incorporated into your daily activities: Place mattresses and box springs in reliable encasements. When making travel arrangements, check online databases that list reports of bed bug problems at hotels and lodgings. Diligently check hotel rooms for signs of bedbugs before settling in. If you have a bed bug problem, schedule regular treatments and follow up inspections with your pest control company. Follow all of your pest control company’s pre- and post- treatment instructions to ensure that you are taking all of the right steps to eliminate the problem. Perform regular inspections of your bed, bedding and belongings for signs of bed bugs. Avoid sitting on wooden benches or fabric surfaces in public areas, since these materials can provide harborage for bed bugs.

Since rodents flourish where food and moisture are readily available, sanitation is an important step in prevention and control. To prevent rodents from inhabiting your home, make sure to eliminate clutter (especially in the kitchen), and clean up thoroughly after preparing food. You can greatly reduce your risk of developing a rodent problem by sealing food containers, wiping up crumbs and spills, tossing out paper bags and cardboard boxes before they pile up. Empty soft drink boxes, soft drink bottles, cardboard boxes and paper bags should not be allowed to accumulate. Call us at 718-635-9444 and ask us about our rodent proofing options! Termites: How can I tell if I have them? Signs of termites include: Visible signs of wood damage The presence of live or dead termites Evidence of nests, mounds and mud tubes (small tunnels) At first glance, termites can be confused with ants, since they are similar in size and appearance. Termites generally inhabit the ground floor or basement/subterranean levels of a building. If you observe termite-like pests on a higher level of a building, it is likely that you have a different type of pest problem.

Signs of cockroaches include: The presence of live or dead roaches Egg shell casings or “specks” (fecal pellets and regurgitated food) Pungent and oily odors Food products showing signs of pest activity The smaller German cockroach is the most common variety found in homes and food establishments. Larger Oriental and American cockroaches prefer dark, damp areas such as basements, floor drains, crawl spaces and utility closets. Many people are allergic to cockroaches, so sneezing, coughing or symptoms of asthma can also be an indication of their presence. Because cockroaches are generally most active at night or in the dark, it is often difficult to determine whether a problem exists.

Our insect Specialists are available to review and identify samples seven days a week, and can generally provide identification within two hours, if the specimen is received during normal business hours (8:30am to 6:00pm weekdays, 10:00am to 6pm weekends). If the specimen is received after normal business hours, we will follow up as soon as possible in the morning. Before dropping the insect off, Reach out to our office at 718-635-9444

Waking up with bites would be the first indication of the presence of bed bugs (see our FAQ: “Bed bugs: What do bed bug bites look like?”). Bed bugs travel between walls, so a bed bug problem in a neighboring or adjacent apartment might also be cause for concern and investigation. TriState’s bed bug detecting Canine Inspection teams have a 98% success rate in sniffing out bed bugs and viable bed bug eggs. Our teams are certified by the National Entomology Scent Detection Association and keep their skills sharp through daily conditioning and training.

Bed bugs have not been proven to spread infectious diseases.

There are a few habits that you can adopt that will help prevent an ant problem. Residual food odors attract ants, so it is important to clean up after meals to eliminate crumbs or food remains. Do not leave uneaten food or dirty dishes out for long periods of time. Frequently and thoroughly cleaning your kitchen can also eliminate anything that might attract ants.

Prior to any steam heat treatment, Tri-State Pest Control's clients are supplied with a thorough set of preparation instructions, with detailed information for the preparation homes, furniture, possessions and kitchen items. If questions arise during preparation, steam heat treatment, Tri-State Pest Control's experts are available 24/7 to address questions and concerns.

During steam heat treatment, temperatures inside your home will rise. As a precautionary measure, clients are required to vacate their homes until the temperature drops to levels that are safe and comfortable for occupation. This can take 90 minutes or more depending on the size of the area(s) heated.

Cryonite involves the use of a carbon dioxide ‘snow’ that freezes and kills targeted insects. Because this method does not rely on chemicals, it eliminates the possibility that insects will build up a resistance to the treatment. Cryonite effectively eradicates pests if it is applied directly to affected areas. For this reason, a skilled, highly experienced technician must properly administer the treatment. Simply spraying a blanket coating of cryonite in an environment will not be an effective solution.

If an appliance must be moved or unplugged to facilitate treatment, we will disconnect and move appliances that are not built-in or require special installation. For built-in, heavy or complex appliances, we ask that clients contact a manufacturer-certified installer to assist with the moving and installation process. Tri-State pest Control's clients are supplied with detailed preparation instructions a week before any scheduled treatment, to provide ample time for any arrangements that need to be made.

The use of pesticides is always our last choice for eliminating pests. However, if all other methods have been exhausted, we employ botanically-based pesticide products, developed with essential oils extracted from plants. These pesticides mimic the natural defenses plants and trees use to ward off insects and pathogens. The essential oils attack key insect neurotransmitters that control movement, behavior and metabolism. Pests in contact with these products are quickly eliminated, and future pests are repelled. And while deadly to pests, these botanically-based products are safe for humans and pets.

While freezing/cryonite alone is highly effective, its efficacy is increased when combined with other eco-friendly methods. Currently, no single method exists for treating a bed bug problem. Freezing effectively treats items like appliances, machines and furniture, but this method needs to be combined with the application of an eco-friendly pesticide that penetrates deep inside cracks and crevices within walls, to insure continued elimination. To address some pest situations, freezing and eco-friendly pesticides can be combined with ambient heat treatment for effective results. When all openings are located and sealed with the proper methods and materials, Exclusion prevents pests from entering that space again.

Our Exclusion methods are designed to provide a permanent solution to pest issues. The practice involves the sealing of all potential pest entry points around a home or structure. By carefully assessing the exterior of your property, we identify vulnerabilities that pests could exploit. This thorough inspection includes gaps in windows, cracks in foundations, and openings around utilities. Once identified, our trained professionals take meticulous steps to seal these entry points using high-quality materials, ensuring a robust barrier against unwanted invaders. We understand that prevention is key; therefore, our exclusion methods not only address current infestations but also proactively safeguard your home from future pest problems. Our team is committed to using eco-friendly solutions, ensuring the safety of your family and pets while effectively managing pest control. In addition to sealing entry points, we provide guidance on landscaping and maintenance practices that can further deter pests, such as keeping vegetation away from the structure and maintaining a clean, clutter-free environment. With our comprehensive approach, homeowners can enjoy peace of mind, knowing they have taken significant steps towards a pest-free living space.

An eco-friendly approach protects your health, since some pesticides can cause or aggravate health issues, especially for the elderly, children or pregnant women. Our methods protect our environment. When toxic pesticides are used, harsh chemicals can be released into surrounding air and water flows, accidentally killing non-targeted plants, animals and endangering the health and safety of others. Eco-friendly pest control methods are long term solutions. Unlike indiscriminate spraying or other temporary fixes, our methods (such as pest proofing/exclusion), focus on prevention as well as elimination.

Cryonite is a freezing method, not a chemical one, making it 100% safe for use in homes and offices. It is an ideal method for treating sensitive items like cribs, appliances and electronic equipment, since does not leaves behind residue that could damage surfaces.

Yes. In addition to preventative pest-proofing, we use botanically-based products (made from essential plant extracts) that mimic the natural defenses used by plants and trees to repel insects and microorganisms. These methods are harmful to pests, but are safe and EPA-approved for use in homes, offices, and other environments.

IPM is an ecosystem-based strategy that focuses on long-term prevention of pests or their damage through a combination of techniques, such as biological control, habitat manipulation and modification of cultural practices. IPM involves: Maintaining proper sanitation: do not leave out any food which might attract pests, and clean up any spilled foods or grease. Developing pest exclusion habits: any new item that will be brought into your environment (food, furniture or clothing) should be inspected for signs of pest activity or harborage. Keeping your structure secure: inspect rooms for structural issues (such as gaps between baseboards and flooring, or around utility pipelines) that may become entry points for pests. Pest proofing (sealing entry points) is an effective preventative measure. Monitoring regularly: observe your environment for any sign of pest activity and maintain communication with pest control professionals to make sure that problems can be caught and dealt with early on.

Yes. ACH payments (eChecks) use the same secure network that financial institutions, businesses and governments use to send and receive payments. No one (including Tri-State Pest Control staff) will have access to your data, which makes payment with eChecks more secure than with traditional paper checks.

Clients will receive an email confirmation of each payment provided. In addition, our system records all transactions, which are available to clients upon request.

Yes. Payment methods can be changed by phone only, by calling Tri-State at 718-635-9444. Please do not mail Tri-State credit card or checking account information.